New GP Triage Service Launching 9 June 2026

 

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We are pleased to announce that from Tuesday 9 June 2026, our practice will be introducing a new GP Triage system to improve how you access care.

What is GP Triage?

GP Triage is an online tool which improves ease of access, it is access made simple with urgent cases seen first and Instant feedback and booking options.

GP Triage helps you get the right care, at the right time.

By answering a few quick questions, our smart software can guide you to book straight in to see your GP.

  • No need to wait on hold: Make requests when it suits you - no need to call at 8 AM
  • Quicker access to the right care: Private and protected - built to NHS clinical and data standards.
  • Safe, private, and secure: Avoid the queue and get an answer faster, the same day.

How this benefits you

Our new system is designed to make accessing care easier and more efficient. With digital triage it allows requests to be assessed and prioritised based on clinical need

Access Made Simple 

  • Ease of Access: Book anytime without calls or queues. 
  • Prioritisation of Need: Urgent cases seen first. 
  • Zero Delay Triage: Instant feedback and booking options. 
  • Language Accessibility: 17+ languages supported.

Get the right care, at the right time.

GP Triage helps you tell your practice what's going on in a few quick questions — then routes your request to the right clinician or team. No phone queue. No 8 AM scramble.

  • Answer a few quick questions: Describe what's happening in your own words - clinically validated questions do the rest.
  • We route you to the right care: Book straight in, or send a request that goes to the right team at your practice.

Published: Jun 1, 2026